Trade terms
The commercial conditions that apply to every Firoza wholesale order — delivery terms, payment, inspection, customs and documentation — stated plainly, and without promises we cannot keep.
Scope
These terms apply to wholesale orders placed with Firoza. A quotation sent by Firoza states the lot, the composition sold, the quantity, the price, the Incoterm, the destination and the validity date. If a quotation differs from these terms, the quotation's wording applies to that order.
Prices and currency
Prices are quoted per buyer, for the lot and quantity on the quotation — there is no published price list. A quoted price is stated in the currency shown on the quotation and is valid until the validity date printed on it. After that date the price must be re-confirmed, and a freight rate expires independently on its own validity date.
Quantity and measurement
Net gemstone weight is measured in grams. Kilograms and carats are shown for convenience, at 1 kg = 1000 g and 1 g = 5 ct. Net gemstone weight and gross shipping weight are different figures and are never mixed. Where a parcel is sold as a whole, the agreed weight is the weight stated on the quotation.
Inspection
A buyer may inspect the parcel before shipment. The photographs on the lot page are the record of the parcel as received. For a mixed parcel, a drawn quantity is a representative sample and cannot reproduce the exact distribution shown in the parcel photographs. If part of a parcel is sold, the remaining composition changes, and that change is disclosed on the lot page.
Delivery terms (Incoterms 2020)
DAP — Delivered at Place is the preferred term where the route is confirmed. Under DAP the seller carries the cost of transport and the risk of transit until the cargo is delivered at the agreed named place. Air freight is not FOB. Where the buyer collects the cargo from the carrier at the destination airport, CPT or CIP may be the more accurate term, and the handover point is agreed with the forwarder and written into the quotation. No Incoterm is substituted for another without disclosure and agreement.
Import, customs and duties
Import customs clearance, import duties and taxes are the responsibility of the buyer. The customs classification depends on the product: a loose polished cabochon, a drilled bead, a finished tasbih and a silver-set piece may not fall under the same code. The applicable classification and the export documentation required for the route are confirmed per shipment.
Compliance and accepted routes
Firoza does not offer shipping to every country, unrestricted payments, customs clearance on the buyer's behalf, or a fixed delivery date. A destination appears as confirmed only after the route, the commodity acceptance and the country of origin have been checked in writing with the carrier or forwarder. For a destination without a confirmed route, the goods price is shown and the freight is quoted on request.
Payment
Settlement is agreed per quotation and confirmed in writing. No payment method is offered publicly before it has been confirmed as lawful and operationally available for that order. Account details, payment instructions and any applicable charges are issued with the quotation and are never published on this site.
Documentation
Each shipment is accompanied by a commercial invoice stating the lot reference, the composition sold, the agreed weight and the agreed price, a packing list of package counts and weights, the lot specification sheet, and the export documentation required for the route and the destination.
Title and risk
Under DAP the risk passes to the buyer when the cargo is delivered at the agreed named place. Title passes according to the terms written in the quotation and the invoice.
Claims and condition
Condition, composition and any exclusions are recorded in the lot specification sheet and on the invoice. A claim must be raised on arrival with photographs and the packing list, and refers to the recorded condition of the parcel rather than to a grade expectation.
Custom sourcing
A sourcing request is not a confirmed order. Availability is checked, price follows what can actually be bought, and the lead time is an estimate until confirmed. A sourcing request carries no confirmed availability and no fixed price.
Who carries what
Who carries what
| Obligation | Responsible party |
|---|---|
| Air transport to the agreed named place | Seller |
| Export handling and documentation | Seller |
| Transit risk until delivery at the named place | Seller |
| Import customs clearance | Buyer |
| Import duties and taxes | Buyer |
| Collection where the agreed term places collection at the destination | Buyer |
Request a quotation
Every price is quoted per buyer; there is no published price list.